Exchange Policy
At Bin Haizen, we are committed to ensuring your satisfaction with every purchase. If you are not fully satisfied, please review our policy below:
- If the product is damaged, faulty, or differs from the image, Bin Haizen will cover the exchange.
- Items can only be exchanged if they are not used, all tags are intact, and packaging is in its original condition.
- If there is no issue from our end, customers must cover both delivery charges for the exchange.
- Exchanges must occur within 3 days of receipt.
How To Exchange
- Contact our customer service at WhatsApp +92 321 4418073 or email us at info@binhaizen.com.
- If the conditions are met, we will provide you with the return address.
- Once we receive the returned item, we will dispatch a replacement.
Important Information
Please record a video while opening the parcel. If there is any damage or missing item, send us the video. Without a video, we cannot process any claims.
Best Quality You Can Trust!
From our hands to yours – Every piece is a promise of quality you can trust.
24/7 Support, Anytime!
Our team is available 24/7 to help you with any questions. We're just a click away!
Nationwide Delivery
Delivering Everywhere, Anytime – Nationwide Service at Your Doorstep!
